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Why Outsource? It is estimated that the 3PL industry manages approximately 20% of warehousing in the United States. This is anticipated to grow to more than 40% in less than five years. As corporations are challenged to manage continuously changing market place conditions and pressures to downsize, and re-engineer themselves, they must create solutions with fewer internal resources. Outsourcing to third-party logistics providers allows a corporation to free up assets and achieve more agility with their supply chain network.
Corporations outsource for various reasons, which include:
- Reduced capital investment in non-core business
- Access to the most current logistics techniques and technology
- Increased productivity
- Reduced costs and improved customer service
- Increased flexibility to meet today's changing business landscape
- Increased control and visibility of information and product flow
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WCL Consulting Strategies | |
Typical 3PL Services include:
- Warehousing
- Outbound Transportation
- Freight Bill Auditing/Payment
- Inbound Transportation
- Freight Consolidation/Distribution
- Cross-Docking
- Product Marking/Labeling/Packaging
- Product Returns and Repairs
- Inventory Management
- Information Technology
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Non-users of 3PL services have stated their reasons for not using 3PLs as:
- Concerned about control
- Would increase cost
- We have needed expertise
- Would not improve capabilities
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Strategies for Success? What lessons have been learned on the road to implementing a successful 3PL partnership? In an interview of the VP Logistics, Tropicana Corporation, he stated the lessons they learned in dealing with 3PL partners across the United States include:
- Develop a written contract
- Unbundle where appropriate
- Absorb risks that operator cannot control
- Communicate requirements w/candor and clarity
- Set measurable performance standards
- Include provisions to resolve discrepancies
- Have an exit strategy and back-up plan
- Overkill on Start-Up
Also it is very important to realize that successful 3PL partnerships require/demand:
- More management time and effort not less was important
- There are no shortcuts
- The focus should be on long term and strategic benefits
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Why a 3PL Operations Assessment? As part of our core consulting practice, we help clients improve their outsourcing partnerships by conducting 3PL Warehousing Assessments. As a result of these assessments we have a unique, in-depth, perspective on what elements lead to successful 3PL partnerships. "Nuggets" we've learned through client engagements include:
- Corporate Cultures must mesh
- 3PLs must have in-depth knowledge of customers industry
- Both partners must be Process Fanatics
- 3PL should have similar business/product experience
- Committed and consistent managements
- 3PL is committed to continuous improvement
- Effective organizational links between companies
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